Frequently Asked Questions
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1. What are the event dates/hours?
- Thursday, October 3 - 10:00 am to 5:00 pm
- Friday, October 4 - 9:00 am to 5:00 pm
- Saturday, October 5 - 9:00 am to 3:00 pm
2. What is the cost to attend?
An Exhibits-Only badge is valid all 3 days of the event. Day Passes are available for the conference program and will include access to the exhibit hall (valid all 3 days).
The cost structure for Attendees is as follows:
- FREE: Printer Members (PSP) of the Association for PRINT Technologies (APTech)
- $49: Non-Member Printers (PSP)
- $79: Manufacturer Members of APTech (on-site rate: $119)
- $89: Non-Member Manufacturers (on-site rate: $129)
Costs to attend seminar programs vary; click here to learn more about our educational offerings and pricing.
Click here to register online.
3. What method of payments are accepted?
The following credit cards are accepted forms of payment: American Express, Diners Club, Discover, MasterCard and Visa. Checks and money orders made payable to "Association for PRINT Technologies" in U.S. dollars and drawn on a U.S. bank are also accepted. Cash is accepted (on-site only).
4. How do I add or delete sessions or cancel my registration?
You can add seminars to your existing registration online, by phone, or on-site. A link will be provided to you in your e-mail confirmation after you've registered.
To do so online, visit the Registration Resource Center, or use the link provided on your e-mail confirmation letter. Type in your Badge Number and e-mail address exactly as you submitted it when you registered. When your record is found, click on the Upgrade link.
Phone (800) 748-5056 or (508) 743-8515 between the hours of 9:00 am and 5:00 pm East
Please note: To remove seminars that you have registered for, you must call (800) 748-5056 or (508) 743-8515, or e-mail email@example.com. If you would like to cancel your seminar registration altogether, you must submit your request in writing via e-mail: firstname.lastname@example.org or fax: (508) 743-9634 no later than September 20, 2019. If your badge has already mailed, certain restrictions apply. Your seminar registration refund (minus a $50 processing fee) will be issued within 30 days of the close of the show.
5. What are the registration hours at the event?
- Thursday, October 3: 7:30 am – 5:00 pm
- Friday, October 4: 7:30 am – 5:00 pm
- Saturday, October 5: 7:30 am – 3:00 pm
6. What is the closest airport to the event?
Chicago Midway International Airport is the closest airport and is approximately 10 miles from McCormick Place.
7. Are hotel discounts available?
Yes, PRINT 19 exhibitors and attendees receive the lowest rates, with most hotels ranging from $169/night to $285/night. There is no deposit charged at the time of booking. A credit card is required to guarantee all room reservations and the hotel will charge a deposit 2-4 weeks prior to arrival.
Click here to reserve online through the official PRINT 19 hotel reservation company, Expovision, or to download and complete the hotel reservation form.
8. What is the cancellation policy for hotels booked through PRINT 19?
All cancellations and changes should be received by the PRINT 19 Hotel Reservation Office (Expovision) by Friday, August 30, 2019. After this date, reservations and changes will be processed subject to availability. Each hotel has a specific cancellation policy that will appear on your confirmation once you have booked a room, but in general, your one-night room and tax deposit is forfeited if you do not cancel at least 3 days prior your arrival date.
Expovision is the official hotel reservation company for PRINT 19. Contact them by:
- E-mail: email@example.com
- Phone: (800) 305-0039 or (703) 770-3911
- Fax: (703) 205-0235
PRINT 19 Hotel Reservation Office
3141 Fairview Park Drive, Suite 550
Falls Church, VA 22042
9. Are there free shuttle buses to and from the event?
Yes, PRINT 19 offers free transportation from all hotels in the 2019 hotel block (except those noted in walking distance) to McCormick Place at 15-20 minute intervals in the morning, and from McCormick Place back to the hotels each afternoon, Thursday, October 3 through Saturday, October 5.
View the hotels, routes, and pick-up locations on the Hotel & Transportation page.
Please note: PRINT 19 shuttles are only for show attendees and exhibitors staying at the listed PRINT 19 hotels.
10. Where can I park?
Visit the McCormick Place Getting Here - Parking & Rates page for parking lot options, locations, and rates. You can also purchase parking online – a limited number of prepaid guaranteed parking spaces are available at the rate of $36 per day by advance order of an Attendee & Exhibitor Parking Permit. This permit allows access to the garages with in-and-out privileges. Parking spaces are guaranteed even if lots fill to capacity.
Parking is also available at the Hyatt Regency McCormick Place Garage.
11. Where can I rent a scooter or wheelchair?
You may rent scooters and wheelchairs through Scootaround. More information and online reservations are available here. Or call (888) 441-7575.
12. Is there a bag/coat check?
Yes, it will be located on Level 1 of McCormick Place North in Room N140. The cost is $3.00 per coat and $4.00 per bag.
Hours of Operation:
- Thursday, October 3 & Friday, October 4: 7:00 am – 6:00 pm
- Saturday, October 5: 7:00 am – 4:00 pm
13. Is WiFi available?
High-speed Wi-fi will be free throughout McCormick Place North at PRINT 19 for use on personal devices.
1. Is my badge valid all days of the event?
Yes, your badge is valid for all 3 days of the event.
2. I am only able to attend one day of the show; are day passes available?
An Exhibits-Only badge is valid all 3 days of PRINT 19. Day Passes are available for the seminar program; click here for more information. A seminar badge includes access to the show floor (valid all 3 days).
3. When will I get my badge?
Badges will be mailed to U.S. and Canada destinations only, beginning in late August on a weekly basis. Your badge will mail to the address provided in your registration if you register online on or before September 15. If you submit a registration form by fax, mail, or e-mail, it must be received on or before September 10 for your badge to be mailed. If you register after these deadlines and/or your address is outside the U.S. or Canada, your badge will be printed for you at the event. Registration will be open Thursday, October 3 and Friday, October 4, 7:30 am - 5:00 pm, and on Saturday, October 5, 7:30 am - 3:00 pm.
4. I lost my badge. How can I get a replacement?
A replacement badge may be obtained on-site at no charge. We only allow for one replacement badge per person.
5. How do I make changes to my badge contact information?
If your badge has not mailed (badge mailing begins in late August), you may make changes to your badge contact information through the Attendee Registration Resource Center.
You may also call (800) 748-5056 or (508) 743-8515 Monday-Friday between the hours of 9:00 am and 5:00 pm Eastern, or e-mail firstname.lastname@example.org.
6. I registered but have not received a confirmation. How do I get a copy?
Online registrations should generate an immediate e-mail confirmation if you have provided a valid e-mail address. If you registered by fax or mail (and provided an e-mail address on your registration form), please allow up to two weeks to receive your registration confirmation. You may get another confirmation by accessing your registration through the Registration Resource Center (you will need your badge number).
You may also e-mail email@example.com, or call (800) 748-5056 or (508) 743-8515 Monday-Friday between the hours of 9:00 am and 5:00 pm Eastern.
7. Are there any restrictions on who can attend?
The only restriction is age-related. No one under the age of 14, including infants, will be admitted to the exhibit floor or seminars at any time. Proof of age may be required. Anyone 14 years of age or older must register. There are no exceptions. Childcare will not be provided.
8. Can I bring my children to the event?
No one under the age of 14, including infants, will be admitted to the exhibit floor or seminars at any time. Proof of age may be required. Anyone 14 years of age or older must register. There are no exceptions. Childcare will not be provided.
9. What is the registration cancellation policy?
Exhibits-Only registrations are non-refundable.
Seminar registrations may be cancelled/refunded provided a cancellation request is made in writing by September 20, 2019. You may e-mail your request to firstname.lastname@example.org, or fax it to (508) 743-9634. No cancellations will be accepted after September 20. Refunds (minus a $50 processing fee) will be issued within 30 days after the close of the show. If your badge has already been mailed to you, certain restrictions apply. There are no refunds for "no-shows."
10. Is an exhibits entry badge included in the seminar registration price?
Yes, if you register for a seminar, your seminar badge includes access to the exhibit hall (valid all 3 days).
11. Are sessions handouts available for download?
Seminar registrants may contact Jodie Haynes at email@example.com with requests for session handouts.
12. Do you have a Spanish registration site?
Our registration site has Google Translate, so you can select your language from the dropdown menu with the Google logo and “Select Language” on the top right side of the page. You may also call (800) 748-5056 or (508) 743-8515 Monday-Friday between the hours of 9:00 am and 5:00 pm Eastern, to register by phone.
13. How can I get a Letter of Invitation?
A Letter of Invitation is available during the online registration process if you have provided an address outside of the U.S. The letter will be available to view and print through a link in your registration confirmation e-mail. You may also request that this letter be mailed to you or an alternate contact.
Please note: there are no refunds for Exhibits-Only registrations, even if a Visa is denied.
1. How do I sign up to exhibit at PRINT 19?
To become an exhibitor, you first need to view the online floor plan to select a booth space. To obtan the link to the floor plan and the link to the online space application for booth space, please email Chrissie Hahn at firstname.lastname@example.org. She can answer any quesstions you may have about exhibiting and provide further details.
2. What is the cost to exhibit & what is included in that cost?
If you are a member of the Association for PRINT Technologies (APTech), the cost for exhibit space is $28 per square foot. If you are not a member of APTech, the cost for exhibit space is $33 per square foot.
Included in that cost is booth drapery for linear spaces (8 ft. high back wall and two 3 ft. high side rails), 7"x44" identification sign with company name and booth number, complimentary WiFi on the show floor for personal devices (10 megabits per device), complimentary machinery handling, 5 staff badges per every 100 sq. ft. you occupy, an UNLIMITED number of FREE exhibit hall passes for your customers/prospects, and many promotional opportunities that come at no cost!
3. How do I register for my exhibitor badges?
Access to the Exhibitor Registration site requires a User ID and Pass Code. After you’ve entered that information into the login portal, you have the option to register new booth staff and/or re-register your same staff from PRINT 18.
If you do not have your User ID and Pass Code, contact Crystal Young at email@example.com or (703) 264-7200.
4. When will I receive my exhibitor badge?
Badges will be mailed to U.S. and Canada destinations only. Exhibitor Staff Badges will be mailed as a group to the Main Contact or a designated alternate contact (maximum two) the week of September 2 to U.S. and Canada destinations only. The mailing deadline is September 1 for online registrations. The mailing deadline for faxed or mailed registration forms is August 27. Badges for the event will be mailed for those registered by these deadlines. Additional badges may be requested after September 1, but must be picked-up on-site at Exhibitor Registration. If you do not receive your badge prior to the event, simply go to Exhibitor Registration on-site and a badge will be printed for you. Online registration will be open through the duration of the event.
5. I am an exhibitor and want to register for seminars. What do I do?
If you are already registered for an exhibitor badge and would like to purchase seminars, call (800) 748-5056 / (508) 743-8515, Monday-Friday, 9:00 am-5:00 pm Eastern.
If you need an exhibitor badge and would like to purchase seminars, you must register as an exhibitor first (company login required).
6. I am exhibiting. How can my company present a seminar?
Exhibiting companies may participate in TechTalks. Click here for more information.
7. I am an exhibitor. Where can I park?
Visit the McCormick Place Parking & Rates page for details on parking lots at McCormick Place. You can also purchase parking online – a limited number of prepaid guaranteed parking spaces are available at the rate of $36 per day by advance order of an Exhibitor Parking Permit. This permit allows access to the garages with in-and-out privileges. Parking spaces are guaranteed even if lots fill to capacity.
1. How do I register for a media/press badge?
Media/Press Registration is available online only. Proper media credentials are required.
2. Who is eligible for a media/press badge?
Individuals who perform editorial functions at recognized trade media disseminated to the graphic communications trade, on specific assignment to cover the event, will be granted credentials. Click here to register for a media/press badge.
3. Will my media/press badge admit me to the exhibit floor before the show opens?
No. For security reasons, media and others will not be allowed onto the exhibit floor before or after show hours, unless an exhibitor escorts them with a special admission pass.
4. Will my media/press badge be mailed to me?
No. Your media badge will be available for pick-up at the event in the News Room.
The News Room will be open:
- Wednesday, October 2: 12:00 noon to 5:00 pm
- Thursday, October 3: 8:00 am to 5:00 pm
- Friday, October 4: 8:00 am to 5:00 pm
- Saturday, October 5: 8:00 am to 1:00 pm